Privacy Policy

This Privacy Policy explains how Golf Tours AI collects, uses, shares, and protects information when you use our website, AI trip planning tools, account features, and golf travel services.

Our commitment: We use personal information to provide and improve our golf travel planning services. We do not sell your personal information for money. We share information only as described in this policy, including with service providers and travel suppliers needed to respond to requests, prepare itineraries, or arrange bookings.

Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by Golf Tours AI (“Golf Tours AI,” “we,” “us,” or “our”) through golftoursai.com and related pages, applications, forms, communications, AI itinerary features, and travel planning services that link to this policy (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. This policy does not apply to third party websites, golf courses, hotels, airlines, transportation companies, restaurants, payment providers, or other travel suppliers that have their own privacy practices.

Information We Collect

Information you provide

Depending on how you use the Services, you may provide:

Name, email address, telephone number, mailing address, and country.
Account credentials and profile information.
Trip details, including destinations, travel dates, group size, budget, preferred golf courses, accommodation preferences, transportation needs, dining preferences, activities, accessibility needs, and other itinerary requests.
Booking and traveler details needed to request quotes, confirm reservations, provide support, or coordinate with travel suppliers.
Messages, feedback, support requests, survey responses, and other information you choose to submit.
Marketing preferences and consent choices.

Payment and Transaction Information

If payments are offered through the Services, payment details may be collected directly by a third party payment processor. We generally receive transaction information such as payment status, amount, date, and a limited payment reference, rather than your full card number or bank account credentials.

Information Collected Automatically

When you access the Services, we and our service providers may automatically collect information such as:

IP address, browser type, operating system, device type, and language.
Pages viewed, links clicked, referring pages, session duration, and timestamps.
Approximate location derived from IP address.
Cookie identifiers, analytics events, error logs, and security information.

Information From Other Sources

We may receive information from travel suppliers, booking partners, analytics providers, advertising or referral partners, customer support providers, and other users who organize travel for a group. If you provide information about another traveler, you are responsible for having permission to share it with us.

How We Use Information

We may use personal information to:

Create, maintain, secure, and manage user accounts.
Generate, save, customize, and improve golf travel itineraries.
Respond to inquiries and provide quotes, concierge assistance, and support.
Communicate with golf courses, hotels, transportation providers, activity providers, restaurants, and other suppliers about availability and bookings.
Process or facilitate transactions and send service related updates.
Personalize content, recommendations, and user experience.
Analyze performance, diagnose errors, and improve the Services.
Detect fraud, misuse, security incidents, and violations of our terms.
Comply with legal obligations and protect our rights and users.
Send promotional communications where permitted by law and consistent with your choices. You may unsubscribe at any time.

AI Itinerary Tools

Our Services may use artificial intelligence to generate suggested destinations, schedules, golf courses, accommodations, dining options, activities, logistics, and other travel recommendations based on information you submit.

Please do not enter sensitive personal information into an AI prompt unless it is necessary for your request. Avoid submitting passport numbers, government identification numbers, financial account details, medical records, passwords, or other highly sensitive information through free text prompts.

We may process prompts, itinerary preferences, generated outputs, and related technical data to provide the requested functionality, maintain safety and security, troubleshoot issues, and improve service quality. Where third party AI or cloud providers process data for us, they are permitted to use it only under the relevant contractual and legal terms applicable to the service they provide to us.

AI generated travel suggestions may be incomplete, outdated, or inaccurate. Availability, prices, travel requirements, and supplier terms should be verified before a booking or travel decision is made.

How We Share Information

We may disclose personal information to:

Travel suppliers and booking partners: such as golf courses, hotels, airlines, transportation providers, tour operators, restaurants, and activity providers when needed to request availability, obtain a quote, make or manage a reservation, or support your trip.
Service providers: including website hosting, cloud storage, analytics, communications, customer support, security, payment processing, document generation, and AI technology providers.
Professional advisers: such as accountants, insurers, auditors, and legal advisers where reasonably necessary.
Authorities and other parties for legal reasons: when required by law or when necessary to protect rights, safety, property, users, or the public.
Business transaction parties: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
Other parties with your direction or consent.

We do not sell personal information for money. Depending on applicable law, certain analytics or advertising technologies may be treated as “sharing,” “targeted advertising,” or a “sale.” Where required, we provide choices to opt out.

Cookies and Analytics

We use cookies and similar technologies to operate the website, remember preferences, understand usage, measure performance, prevent fraud, and improve the Services. These technologies may be set by us or by third party providers.

Cookies may include:

Essential cookies needed for security, login, and core features.
Preference cookies that remember settings and selections.
Analytics cookies that help us understand how visitors use the site.
Marketing cookies used to measure campaigns or provide more relevant promotions, where permitted and subject to your choices.

You can control cookies through your browser settings and, where available, through our cookie preference tool. Blocking some cookies may affect site functionality.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain saved accounts and itineraries, complete bookings, provide support, meet legal and accounting obligations, resolve disputes, and enforce agreements.

Retention periods vary based on the type of data, the nature of our relationship, legal requirements, supplier obligations, security needs, and whether you ask us to delete your information. We may retain de identified or aggregated information that can no longer reasonably identify you.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and for notifying us if you believe your account or information has been compromised.

International Data Transfers

Golf travel often involves suppliers and service providers located in different countries. Your information may therefore be transferred to, stored in, or processed in countries outside your place of residence. Those countries may have different data protection laws.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to object to or restrict certain processing, withdraw consent, opt out of targeted advertising or certain data sharing, and appeal a decision about a privacy request.

You may unsubscribe from marketing emails by using the link included in those messages. Service and booking communications may still be sent where necessary.

To submit a privacy request, contact us using the details below. We may need to verify your identity before completing the request. You may also use an authorized agent where permitted by law.

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with a supervisory authority, you may have the right to lodge a complaint with that authority.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Where local law sets a higher age for consent, we follow that requirement. If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review and delete it where required.

Third Party Links and Services

The Services may contain links to third party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information or completing a transaction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Where required by law, we will provide additional notice or request consent before a material change takes effect.

Contact Us

For questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, contact:

Golf Tours AI

Address: 320 Post Ave, Suite 108 Westbury, NY 11590, USA

Email: [email protected]

Phone: +1 332 223 7753

International phone: +44 7775 028943